Ricci & Sprouls shows mixed performance in immigration law services. While some clients report successful outcomes, particularly in complex cases, there are significant concerns about communication, case management, and timeline adherence. The firm has received criticism for lost documentation, extensive delays, and limited accessibility. With a 3.8/5 rating from 57 reviews showing a polarized distribution (37 five-star vs 16 one-star reviews), potential clients should carefully consider these factors when selecting legal representation.